Terms of Service.

You must be 18 years or older to enroll in coaching services with Hybrid Her Fitness.

Hybrid Her Fitness offers several coaching formats, each with its own commitment structure:

• Online Programming, Nutrition + Habit Coaching, and HYROX Online require an initial 3-month commitment, billed automatically on a recurring basis (see Section 4).
• In-person and virtual Strength + Lifestyle, HYROX, Couples, and Small Group sessions are sold as session packs with no long-term lock-in.

All coaching formats are subject to the session policies outlined in Section 3.

These policies apply to all session-based and recurring coaching formats, including HYROX in-person/virtual, couples, and small group sessions.

Grace Absence: Each session pack includes one grace missed session with no penalty.

Late Cancellations: Sessions cancelled or rescheduled with less than 12 hours’ notice will be forfeited and are non-refundable, beyond your one grace absence.

Rescheduling: You may reschedule a session up to two times per pack with at least 12 hours’ notice. Same-day time adjustments may be accommodated at the Coach’s discretion when scheduling allows, and do not count against your reschedule limit.

No-Shows: A no-show results in immediate forfeiture of that session, with no grace absence applied. Two no-shows within a single session pack or coaching period may result in termination of the coaching agreement without refund.

Coach-Initiated Changes: If the Coach needs to reschedule or cancel a session, it will not count against your session pack, reschedule limit, or grace absence.

Expiration: Session packs expire based on the expiration date assigned at the time of purchase, regardless of how many sessions were rescheduled.

No Refunds: All session pack sales are final.

Online Programming, Nutrition + Habit Coaching, and HYROX Online are billed via automatic recurring payment (currently processed through Stripe). By enrolling, you authorize Hybrid Her Fitness to charge your card on file each billing cycle.

Failed or Late Payments: If a recurring payment fails, you will be notified and given 3 days to update your payment method or resolve the balance. If payment is not received within this window, coaching sessions and access will be paused.

Early Termination: The 3-month commitment is a binding agreement. An early termination fee of $150 applies if you terminate before completing the full 3 months. Requests must be submitted in writing to hello@hybridherfitness.com.

Participation in coaching involves inherent risks, including injury. By enrolling, you acknowledge these risks and voluntarily assume full responsibility for any injury, loss, or damage. You confirm you are physically able to participate and have consulted a physician if needed, and agree to disclose pre-existing conditions to the Coach.

Madison Gold is a certified nutrition coach, not a licensed dietitian or medical professional. Nutrition guidance is for educational purposes only and is not medical advice.

Hybrid Her Fitness may request permission to use photos, videos, or testimonials for marketing purposes, only with explicit written consent requested separately.

All coaching programs and materials are the intellectual property of Madison Gold. Clients may not share, resell, or redistribute this content without written permission.

These Terms are governed by the laws of the State of Tennessee.

Questions can be sent to hello@hybridherfitness.com.